Staff Information
*Emails follow this format: [alias]@csacares.org
ADMINISTRATIVE STAFF
Tom Myers
Executive Director
650.968.0836 ext. 119 • tmyers@
Tom Myers joined CSA in 1999. As Executive Director, his job is to supervise the staff and ensure operations run smoothly. He is supervised by the Board of Directors and works with them on charting the future course of the agency. He proudly served his country in the Peace Corps. Three years in Africa made it clear to him that his future was in public service. Since that time, he has worked for a consumer group in Washington, DC, an AIDS organization in San Jose, and now CSA. Past involvements related to CSA include being Chair of the City of Mountain View’s Human Relations Commission, President of the Association of United Way Agencies, and a Center for Social Innovation fellow at the Stanford Graduate School of Business.
Maureen Wadiak
Associate Director
650.968.0836 ext. 112 • mwadiak@
As Associate Director, Maureen Wadiak is responsible for the supervision of program staff and program evaluation and quality assurance for CSA’s four core programs. Additionally, she is responsible for government contracts and United Way of Silicon Valley funding proposals and outcome evaluations. She has over 20 years supervisory and management experience in a variety of health social service agencies. She holds a Master of Science in Social Work from Columbia University and has been an Instructor of Social Work at San Jose State University. Currently, she is the Chair of the Silicon Valley Oral Health Collaborative, a member of the local Emergency Food & Shelter Program Board, the Second Harvest Food Bank Advisory Board and the Mountain View-Los Altos Adult Education School Advisory Committee.
Marvin Sabado
Director of Finance and Operations
650.968.0836 ext. 116 • msabado@
Marvin Sabado has led the finance department of various nonprofits for many years, most recently with Horizons Foundation in San Francisco and Rebekah Children’s Services in Gilroy. As Community Services Agency’s Director of Finance and Operations, he oversees all aspects of the organization’s financial management and reporting, as well as its operations, including human resources.
Marvin has a BS degree in Accounting from SJSU. In his life outside the office, Marvin is a co-founding member, lead dancer and board advisor for Kaisahan of San Jose, a dance company (now in its 25th year) dedicated to developing and performing authentic Filipino folk dances. He also enjoys musical theater and is an avid San Jose Sharks fan. GO SHARKS!!
Jim Boin
Development Director
650.968.0836 ext. 115 • jboin@
As Development Director I am the chief fundraiser for the agency, making sure we have a good mix of government, foundation, business, and individual giving to sustain the services we provide today and for the future. With the support and assistance of the Board of Directors, staff, and volunteers, I organize and plan the annual Spring Dinner Dance & Fundraising Event and our Hometown Heroes breakfast every September. My job is to ensure communications with our donors soliciting contributions for our year-end campaign and for any challenge grants we night have, in addition to communicating the impact, results, and value of their gifts to the lives of those we help.
My kids have flown their mother’s coop to Anchorage, Grand Rapids, and Tempe, so I’ve moved to San Francisco where I lead the life of a bon-vivant and raconteur.
Cindy Yee
Development Associate
650.968.0836 ext. 147 • cyee@
As CSA’s Development Associate, Cindy Yee provides support for CSA’s various fundraising and marketing programs, events, and campaigns. She is proud to be part of community where so many of its members have demonstrated a commitment to helping their neighbors in need. Previously, she has worked with an arts outreach organization and a nonprofit resource center. She is glad to be part of CSA, whose impact is so close to home.
A Bay Area native, Cindy recently returned to the Mountain View community after graduating from UC Santa Barbara, double majoring in Communication and Sociology. She is trying to re-establish her roots in the Silicon Valley by keeping herself active and involved.
Estela Salgado
Operations Assistant
650.968.0836 ext. 148 • esalgado@
I have been with CSA for over 40 years. When I first moved from Mexico City in 1968, my first job was as a driver for the English as a Second Language program that CSA started, which has now moved on to Adult Education. At that time, I was learning English as well, and after two years, I became the receptionist for the agency and soon the assistant to the director. I later became a case worker for the Emergency Assistance program, and then as its director. I retired when I was 65, but returned to work part-time as the Operations Assistant.
I have been able to play many roles and see CSA change. After all these years, I feel that the best part of CSA is helping people in need and seeing them get out of the situations they are in. I’ve seen people working and make it on their own and this makes me feel good.
In my spare time, I enjoy being with my four grandchildren. Usually, the 7 year old spends time with me on the weekends and he and I have a great time together. I love attending his sports games and school events.
Alison Hopkins
Director of Volunteers
650.964.4630 • ahopkins@
Alison Hopkins is the Director of Volunteers, managing over 400 volunteers a year, and coordinating CSA’s Holiday Sharing Program. She adores working in an environment that thrives when helping people in need. She especially loves coming to work every day to such a warm-hearted group of staff and volunteers that really make these successful programs possible.
Alison started her nonprofit work through Americorps VISTA, which placed her in charge of volunteers and outreach for the Santa Clara County Meals on Wheels program. That was when she realized that the nonprofit world is where she belongs.
Alison began her work with the community at Humboldt State University, directing a mental health and education program through the Psychology Department.
Jessie was Alison’s beloved Rottweiler when she lived in Arcata and the two of them loved nothing more than romps on the beaches or in the local Redwood forests. She is a lover of camping, hikes, cooking and all animals (except emus and ostriches).
PROGRAM STAFF
Alpha Omega Homeless Services
Nadia Ilieva
Alpha Omega Homeless Services Specialist
650.968.0836 ext. 111 • nilieva@
Nadia Ilieva is the Homeless Services Specialist for the Alpha Omega Homeless Services Program. She provides outreach and case management services to the unhoused population of Mountain View and Los Altos. Nadia assists them in locating and securing housing, benefits, healthcare and employment. Whether it's through conducting outreach, teaching life skills, providing food and needed supplies, linking clients to appropriate services, or simply listening, Nadia’s vision is to strengthen our community by helping people meet life's challenges
Nadia’s interest in the nonprofit field began when she started working as a case manager at Tri-Valley Heaven in Livermore. She gained experience working with homeless individuals and she gained knowledge in regards to community based services. Nadia enjoys her position at CSA because it offers a flexible, dynamic and interactive way to make a real difference in the life of a person in need and to get involved in enhancing public awareness of issues of homelessness.
Nadia holds a Bachelor of Arts in Psychology from Cal State Hayward and is currently working on her Master of Arts degree in Psychological Research at San Francisco State University. Nadia loves skiing, mountain biking, fine arts, and traveling to new places.
Emergency Assistance
Elba Landaverde
Program Director, Emergency Assistance
650.968.0836 ext. 121 • elba@
Elba Landaverde is the Emergency Assistance Program Director at Community Services Agency. She and her staff provide case management as well as many other support services to ensure families and individuals are able to maintain self-sufficiency.
She began her career in the nonprofit sector while she was attending college. She enjoyed working with the elderly and the developmental disabled population. Later in 2000, she joined Community Services Agency as case manager for the Emergency Assistance Program and for Alpha Omega Shelter Program. Months later, she became Emergency Assistance Program Director.
She is very committed to her job at CSA and is aware of the issues the community is facing. She works very hard in preventing the families from becoming homeless. Her dedication to the community can be seen by providing necessary support so that families and individuals can get back on their feet.
Elba possesses a Bachelor’s degree in Psychology. She is considering going back to school to obtain her Master’s Degree in Social Work.
She’s very outgoing and likes to spend time with her family and friends. She has many pets which she dedicates time to. She shares her house with one cat, a bunny, birds and a dog. After a stressful day at the office, she goes for long walks with her dog Hershey and her husband. She also enjoys camping and traveling to exotic places.
Leslie Iglesias
Emergency Assistance Case Manager
650.968.0836 ext. 120 • liglesias@
I am Leslie Iglesias, an Emergency Assistance case worker at CSA. My duties include conducting intake of clients to determinate eligibility for program. I also work with other agencies to provide clients with quality referrals and assistance.
In our community there are many people that are in need, and most of them they do not know where should go? Who can help them? Who can listen to them? It is my job to give them the help and resources that are provided with dignity and respect. It’s rewarding because I see their faces and their satisfaction and gratitude when I help them get out of their situations. It is great to know that I can give help to those that are in need.
Outside of work, I enjoy spending time with my little baby. I am always excited to be with her (and with the father) and try my best to make her life happy. I also love to watch baseball games—I am the San Francisco Giants’ number one fan, so I am really enjoying my life at this time.
Elizabeth Medina
Emergency Assistance Case Manager
650.968.0836 ext. 126 • emedina@
My name is Elizabeth Medina and I work as an Emergency Assistance Case Manager at CSA. My responsibilities include determining a client's eligibility for services through the intake process, and continuing to oversee the client’s file throughout the life of their relationship with CSA. I also assist with referrals to our sister non-profit agencies in order to provide additional resources.
I graduated from Santa Clara University with a Bachelors Degree in Psychology, and hope to eventually return to school and get my Ph.D. Prior to working at CSA, I worked in the corporate world while volunteering for non-profit agencies and fundraisers. I am very excited to have made the leap into the non-profit sector so that I can be directly involved in lending a hand to the community. My role at CSA allows me to positively impact individuals and families that are suffering the hardest through uncertain times. By working together with my clients in an open and honest fashion, I hope to provide them with the greatest help available while maintaining the integrity and dignity of those in need.
Outside of work, I very much enjoy working on my photography and supporting local art and music. I love to spend time with my family and friends, read, travel, and root for the San Jose Sharks!
Carlos Cruz
Receptionist
650.968.0836 ext. 100 • ccruz@
Hello! My name is Carlos and work as the Receptionist for CSA. As the receptionist, I provide information about our services that are available to the people in need living in our community. At a young age I’ve had a humanitarian spirit that’s enabled me to show sensitivity and generosity to those in need, which is the reason I wanted to be a part of this great organization. In my spare time I like to spend time with family and friends, traveling, and watching AC360.
Food and Nutrition Program
LaDrea Clark
Nutrition & Health Education Assistant
650.968.0836 ext. 150 • lclark@
LaDrea Clark is the Food & Nutrition Assistant in the Food & Nutrition Center. She does this job because of her love for people and her love for helping the community. She loves to make people feel comfortable with her and about their situation in the present time. LaDrea loves CSA because of the many different ways CSA can help the less fortunate. "This is the best agency I have ever seen," LaDrea says, "People get their food needs met every day of the week." All of her co-workers are wonderful people. She also gives thanks to the volunteers and Volunteer Director for all that they do. This place could not function without them.
LaDrea worked in community service at her church for years in Oakland before moving to Mountain View. She was born in San Francisco and raised by her grandmother and great grandmother for a portion of her life on a farm. There, she gained a love for their five horses which are her favorite animals. She is newly married and has two children, a seven year old girl and a five year old boy.
LaDrea's past job experiences include being a teacher's aide and being a counselor at three different group homes, one of which was for drug and alcohol addicted teens. She also worked at Old Republic Title Company as a document recorder for the San Francisco City Hall.
Senior Nutrition Program
Elizabeth Musso
Senior Nutrition Site Manager
650.964.6586 • emusso@
Elizabeth Musso is the Senior Nutrition Site Manager for CSA. Her responsibilities include overall administration of the program, menu planning, ordering food and supplies, inventory control, fiscal management and supervision of staff and volunteers. She also coordinates with Outreach to pick up and drop off seniors to the center who do not have a way of getting there otherwise. The socialization of the seniors is very important to them and she ensures that they have a good time, with having music and dancing for them as well as bingo. Elizabeth’s job is important to her because for the seniors, this may be the only outing that they get, the only well-balanced meal that they get for that day, and she makes sure that the experience is as fulfilling and satisfying as it can be.
Elizabeth graduated from CSU Chico and has a Bachelors of Science degree in Nutrition and Food Sciences with an option in dietetics and a minor in psychology. Her experiences include working at Enloe hospital in Chico as a catering associate and completing an internship in the dining department of The Terraces, a senior living facility. She has a love for seniors and enjoys hearing all the stories they can share.
Elizabeth enjoys working at CSA because everybody is so warm and friendly. She enjoys sharing the common goal of trying our hardest to help people. Our staff and volunteers alike do a wonderful job of running this program and it is very rewarding to work for a non-profit organization such as CSA.
Outside of work, she enjoys running, traveling, the outdoors and tasty cuisine.
Yonna LauLum
Cook
Biography Pending
Juan Gabriel Ventura
Kitchen Aide
Biography Pending
Yolanda Jimenez
Kitchen Aide
Biography Pending
Senior Case Management Program
Megan Wadkins
Senior Services Program Director
650.968.0836 ext. 131 • mwadkins@
Megan Wadkins is the Senior Services Program Director at CSA. Megan works with seniors from the community in an effort to connect them with needed services, advocate on their behalf, and promote their continued independence. Megan and her colleagues work collaboratively in an effort to carry out the program’s goals, which are to provide case management services for seniors that support client safety, self-sufficiency, and focus on preventing client premature institutionalization or hospital admission/re-admission.
Megan graduated from San Jose State University with a Bachelors of Arts in Social Work and minor in Gerontology. Megan is committed to working with the senior population from a transcultural and strength based perspective in an effort to secure client stability, create change, and work towards social justice. Her experience includes helping in the naturalization of immigrant elders at John XXIII, working with different faith-based and ethnic communities in the Tri-City area to educate Community Ambassadors on relevant aging issues and resources, investigating elder abuse and quality of care issues in Santa Clara County’s Skilled Nursing Homes as a State Certified Long Term Care Ombudsman, and aiding in the implementation of the Senior Services Intensive Case Management Program at CSA. Megan enjoys carrying out needed services to the seniors in the community and feels honored to work with such compassionate and committed colleagues.
Truc Nguyen
Senior Services Case Manager
650.968.0836 ext. 122 • tnguyen@
Truc Nguyen is a Senior Case Manager for the Senior Services Program. She provides case management services to frail elderly clients who are at risk for institutionalization. She assists those who want to live in the community to remain in their own homes safely and independently; she helps those who need a more sheltered environment to choose accommodation that is best for them. She conducts home visits and comprehensive psychosocial and health assessments to identify clients' needs and develop care plan accordingly. She advocates for her clients and links them to appropriate community resources. Truc is compassionate for clients' well-being and dignity and strives to ensure that clients get the best services available.
Truc developed her interest in working with seniors while she was an intern at Cupertino Senior Center. Upon graduating from school, she worked as a Case Manager for the Multipurpose Senior Services Program at Council on Aging. She joined CSA in 2007 and is proud to be part of the team whose work makes significant differences in the community.
Truc holds a Bachelor of Arts in Social Work from San Jose State University. She is a bilingual in English and Vietnamese. Truc loves nature and is an outdoor person. She enjoys the ocean, hiking, biking, camping, traveling, and spending time with family and friends.
Dung Trinh
Senior Services Case Manager
650.968.0836 ext. 123 • dtrinh@
I am a case manager for the Senior Services program at CSA. My job is to meet with clients to conduct an assessment and identify what needs are present. I work with the client and their family to coordinate and link the client with the appropriate services they need to maintain their independence and overall well-being.
I graduated from San Jose State University with a Bachelors of Arts in Social Work. My experience includes: volunteering at Sacred Heart Community Services, volunteering as an ESL teacher to seniors in the community, and interning for the Meals On Wheels program at The Health Trust. My experience at MOW allowed me to deepen my interest in working with the senior population, while also intertwining my love for animals. As an intern, I provided case management and coordinated a free pet food program for our neediest homebound clients, whose furry friends were their only companions.
I am very proud to be part of an organization that works hard everyday to provide support to the community. In my spare time, I love to spend time with my family and friends, read, bake, and browse the Humane Society website for adoptable animals!
Zara Ranger
Senior Services Case Manager - Hospital to Home
650.968.0836 ext. 143 • zranger@
Aethel Cruz
Senior Services Nurse Case Manager
650.968.0836 ext. 140 • acruz@
Aethel is the Nurse Case Manager at CSA. Aethel works with clients who were recently discharged from the hospital. She conducts health teaching, medication management, and basic assessments to help clients improve or maintain their health and decrease chances of hospital re-admissions. Aethel was first a nurse intern at CSA in 2008 and was happy to rejoin CSA in 2009 as a staff member. She is committed to helping others and contributing to the better of the community.
Aethel holds a Bachelor of Science degree in Nursing from the University of San Francisco, where she completed a double major in Nursing and Asian Studies with a concentration in Philippine Studies and a minor in Politics. Aethel’s relevant community experience includes volunteer work with Mabuhay Health Clinic, HeartSafe San Jose and Jacinto Tony Siquig Northside Community Center, and a Filipino WWII Veterans documentary project and collaboration with USF and San Francisco’s Veterans Equity Center. Aethel also enjoys Filipino folk dancing with Parangal Dance Company, traveling, reading, watching movies, shopping and spending time with friends and family.
