Senior Case Management

Case management gives seniors someone they can count on and trust on a day-to-day basis.

Seniors experience fewer hospitalizations and live independently for longer when social and medical care are integrated under the direction of a case manager. This means considerable savings in monies not spent on medical care and nursing facilities by Federal and State health care programs.

More importantly, in real human terms, this means seniors can remain in their own homes and in a familiar environment.

For more information about our Senior Services, contact our Senior Services Coordinator.

Local Senior Centers

Mountain View Senior Center
266 Escuela Ave.
Mountain View, CA 94040

Los Altos Senior Center
97 Hillview Ave.
Los Altos, CA 94022

Case Management Can Improve a Senior's Quality of Life

Albert is an 80-year-old referred to CSA by his social worker at El Camino Hospital because he was facing eviction from his apartment. The CSA Senior Services case manager assisted him with rental assistance through the federal Homeless Prevention and Rapid Re-Housing Program (HPRP) which stabilized his living conditions. He was also provided reflective counseling in regards to his strained family relations (divorced) to relieve that additional anxiety.

In addition, his Senior Services case manager worked with him on managing and prioritizing his budget to maintain his housing. He was also assisted in applying for In-House Supportive Services (IHSS) to help him maintain his apartment along with an application for senior housing.

CSA’s Nurse Case Manager assisted him with managing his medications after he was discharged from the hospital. Since he has multiple health conditions – coronary artery disease, hypertension, gout, and a history of strokes – his medications needed to be adhered to. But, at the same time, his blood pressure medication was causing side effects which increased his risk for falling. Not comfortable with his primary care doctor, the CSA case manager was able to find a new primary care bilingual doctor with whom Albert is now very comfortable discussing his medical concerns.

Albert is happier, less anxious and tearful now that he has a CSA Senior Services case manager he trusts and can rely upon!